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Contact Us and sign up for our monthly eNewsletter

Please use the form below to email us

Get In Touch or to sign up for Mayfacs monthly eNewsletter

Thank you for contacting us

Compliments or Complaints (MAYFACS)

We welcome feedback about our services, staff and volunteers and the organisation. Your comments help us improve and to develop services for the future.

We are committed to dealing with all complaints equitably, comprehensively and in a timely manner.

 

We do not tolerate harassment, discrimination, violence, offensive or unacceptable behaviour towards any of our colleagues. Our employees, volunteers and service users deserve respect, and we expect the same from them in their interactions with others.

We have a zero-tolerance policy to discriminatory behaviour and will act quickly and decisively on any reports of inappropriate behaviour or unreasonably persistent complaints, and reserve the right to refuse or withdraw our services in such circumstances.

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We are open in our MAYFACS office at London House, Mayfield High Street, on Monday, Tuesday and Wednesday between 10am - 1pm every week.  We may be in the office on other occasions around our regular activities in the community but to give you a guaranteed time to see us, please visit us during these times.

MAYFACS is grateful to the following for their support:

Hollick Family Foundation

3VA Supporting Voluntary Action

Sussex Community Foundation

Action in Rural Sussex

Lund Trust

The National Lottery Community Fund

Mayfield and Five Ashes Parish Council

Wealden District Council

East Sussex County Council

Wealden Community Lottery

GET IN CONTACT

01435 873888 

(This is our main number, currently an answerphone service)

Lucy Jervis  EMAIL: manager@mayfacs.org.uk

Freya Huxtable  EMAIL: freya@mayfacs.org.uk

Clare Vosloo  EMAIL: clare@mayfacs.org.uk

Becky Smith  EMAIL: becky@mayfacs.org.uk

Gill Lawday  EMAIL: finance@mayfacs.org.uk

Mayfacs Shed  EMAIL: theshed@mayfacs.org.uk

OFFICE HOURS

The MAYFACS Office, London House, High Street, Mayfield TN20 6AQ 

10am to 1pm Mondays, Tuesdays and Wednesdays

We are opposite the Chemist. For access, we are aware the stairs at the front are very steep so please do use the rear entrance if preferred, which has an accessible slope for easier access.

MAYFACS Shed - opening hours Mon, Wed & Thurs 9.30 - 12.30

Charity Number: 1166647

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We are proud to be

members of :

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